As the COVID-19 pandemic surged throughout 2020, and protocols were updated, the Cleveland Clinic Nursing Institute used multiple tools to keep its 23,000 caregivers worldwide informed.
Clinicians need new skills to develop patient relationships during virtual visits. Digital health communication guidelines are now available.
To lead our patients and our teams, Wael Barsoum, MD, says we must employ communication best practices, like listening to empathize.
From addressing colleagues by name to speaking up when a discrepancy arises, fostering collaboration and highly integrated working relationships among caregivers is crucial.
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Cleveland Clinic Florida tackled overcapacity and improved productivity in 2015. A multidisciplinary team, including nursing, looked at every area of the hospital and changed processes to create greater efficiencies.
The new book Communication the Cleveland Clinic Way reveals the groundbreaking communication model that has helped Cleveland Clinic reduce physician burnout and improve patient satisfaction.
Cleveland Clinic’s Simulation and Advanced Skills Center earned accreditation from the Society for Simulation in Healthcare, recognizing its commitment to multidisciplinary training and patient safety.
Well-honed communication “procedures” and relationship-building can lead to not only higher diagnostic and therapeutic effectiveness, but also enhanced job satisfaction for physicians.
Time is at a premium for Cleveland Clinic’s nurse managers. A new rounding app saves them time, streamlines the process and improves communication with patients and caregivers.
Offering long-distance learning is just one of many ways Cleveland Clinic’s Nursing Institute is ensuring that nurses outside of Northeast Ohio receive the same access to professional development, resources, clinical best practices and more. Cleveland Clinic nurses are on the same team, whether they work at main campus, more than a thousand miles away at Cleveland Clinic Florida or across oceans at Cleveland Clinic Abu Dhabi.