On the first anniversary of Cleveland Clinic’s “new kind of hospital for a new era in healthcare,” Avon Hospital President Rebecca Starck, MD, shares what has worked well and what has been learned.
2017 Patient Experience Summit Recap: Deeply Meaningful Conference Focuses on “Empathy by Design”
Caregivers, colleagues and patients all benefit from compassion in healthcare. Is it time to dial up the dosage? Main summit message: dream bigger and do what you were born to do.
Growing Need for Physicians Trained to be Leaders
Leadership development is a universal priority for successful organizations. For healthcare, the need to train physicians to be effective leaders has reached the critical stage, yet only a few hospitals offer programs.
Patient Experience Summit: Empathy by Design
Enhancing the patient experience is an increasingly important differentiator in healthcare today. It’s also a rapidly evolving field, now incorporating design thinking and new technology. Learn more at this summit May 22-24.
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Medical Innovation and the Rebirth of Cities
Biomedical innovation is creating jobs and attracting growth in Northeast Ohio.
Merging Hospitals Makes Tangible Sense
Sixty percent of American hospitals are losing money and are seeking ways to leverage strengths, and discovering new economies of scale and scope. Cleveland Clinic’s merger in Akron is an example of how this can work.
Change Brings Anxiety. But It Doesn’t Have To
Daunting changes in today’s healthcare don’t necessarily have to create caregiver anxiety. That energy can instead be used to strengthen acceptance and adaptation skills.
How to Structure Nursing Within a Health System: Part I
How do you successfully structure nursing within a health system? In part one of this two-part series, Cleveland Clinic ECNO Kelly Hancock shares a selection of Cleveland Clinic Nursing’s ‘Lessons Learned.’
Mobile Apps Take Care Everywhere
Healthcare doesn’t have to wait until your next doctor’s appointment. It doesn’t have to be confined to a hospital, clinic or doctor’s office. Thanks to smart phones and other mobile devices, healthcare can happen right now, wherever you are.