How patients make us feel should not be underappreciated. Taking care of other human beings is a complex, intricate, intimate privilege. To characterize it as anything else — to simply consumerize it — is to not fully understand it.
Patient-level determinants of a satisfying hospital experience have never been studied in a lumbar spine surgery setting — until now. Here’s what we found.
When a patient dies, a time to honor and reset is helpful. Silvia Perez Protto, MD, explains.
Two cohort study looks at how a simple visual management tool impacts clinical nurse behaviors and patient responses about nurses’ presence, knowledge and caring attitude.
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The interdisciplinary 2017 Patient Experience Summit offered breakout sessions, poster presentations and networking opportunities for nurses, highlighting the important role they play in providing patient-focused care.
Caregivers, colleagues and patients all benefit from compassion in healthcare. Is it time to dial up the dosage? Main summit message: dream bigger and do what you were born to do.
Abdominal pain is one of the most common complaints in EDs and often has a long length of stay. A CNS at Cleveland Clinic researched why it can take so long to move patients with abdominal pain through the ED.
More than 40 APRNs contributed to a new book entitled “Navigating Your Hospital Stay” to help patients and families become educated advocates while in the hospital.
ECNO Kelly Hancock discusses how delegation and empowerment are vital to successful nurse leadership. These skills help leaders enhance efficiency, further develop teams, improve patient outcomes, and more.
Enhancing the patient experience is an increasingly important differentiator in healthcare today. It’s also a rapidly evolving field, now incorporating design thinking and new technology. Learn more at this summit May 22-24.