How do healthcare workers show empathy for patients and families under stress while facing the risk of personal assault? A panel at the 2019 Patient Experience Summit will discuss best practices.
Cleveland Clinic executives reflect on how the patient experience movement has changed healthcare in the last 10 years.
When a clinical nurse specialist from Cleveland Clinic had emergency surgery and landed in the hospital for five days, she gained a renewed sense of patient empathy and purpose.
A study identifies perceived value and prescriptions as two key contributors to patient satisfaction with telemedicine.
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New unit designed to get patients admitted faster has enhanced patient care and made it easier for nurses.
ACNO of Advanced Practice Nursing and Nursing Quality & Practice Meredith Lahl-Foxx offers a few thoughts on how nurse leaders can help nursing caregivers improve care quality and patient safety.
Regardless of your other roles, never lose sight of your fundamental role as a caregiver to patients. Taking stock of that role can be helpful at both the organizational and individual levels.
Innovation is for everyone – it’s also an important part of a nurse’s professional responsibility. ECNO Kelly Hancock shares why every nurse should attend Cleveland Clinic’s 6th Annual Nursing Innovation Summit!
Post-operative VTEs can be deadly. A nurse-led study at Cleveland Clinic compared the effectiveness of written instructions versus a multimethod educational approach to teach patients about VTEs.
Nurses and nurse leaders won’t want to miss Cleveland Clinic’s 9th annual Patient Experience Summit: Empathy + Innovation. Register today and further your commitment to enhancing the patient experience!