10 reasons nurses should attend Patient Experience Summit 2018
A nurse-led CI project did a thorough audit of the barriers to purposeful hourly rounding, and led to real solutions to improve the process.
In today’s high-demand healthcare environment, we need a culture of service excellence and patient-centered nursing strategies to humanize care and integrate quality, safety and service.
The pediatric PACU at Cleveland Clinic’s main campus changed its workflow related to postoperative pain orders and reduced patient length of stay by 23 percent.
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Training raises nurses’ confidence and competence when caring for transgender patients. Here’s what they’ve learned and the biggest changes they’ve made.
This concept of high reliability, once the purview of the airline industry and other high-risk organizations, has become more important in healthcare in the last five+ years.
In this Q&A, ACNO Kristine Adams shares her thoughts about care coordination, the future of population health management, and how care management and transitions of care lead to population health improvements.
Utilizing Infant-Driven Feeding, an evidence-based program, the NICUs at three Cleveland Clinic hospitals have created a positive oral feeding experience for patients, families and nurses.
In 2016, nurse leaders at Cleveland Clinic Abu Dhabi implemented a Patient Liaison Nurse (PLN) role to help patients in the ED. It is proving highly successful at easing patient concerns.
Patient experience scores surge when caregivers follow up with patients discharged from emergency departments. Here’s how Cleveland Clinic is doing it.