We’ve found that military veterans make great healthcare employees. We’re expanding our decade-old Hero Experience Program to help make Cleveland Clinic an employer of choice for veterans.Read More
Dr. Laura Shoemaker stresses the importance of listening to provide for the best patient experience.
As Cleveland Clinic celebrates its centennial year in 2021, CEO and President Tom Mihaljevic, MD, unveiled a new mission statement intended to last the next 100 years, during the annual State of the Clinic address.
Cleveland Clinic’s Chief Talent Officer Gina Cronin reflects on how Cleveland Clinic has enabled its leaders and teams to adapt to constant flux.
When employee wellness focuses on the whole person—the body, emotions, mind and spirit—as part of an ongoing engagement strategy, employees can develop their full potential.
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When COVID-19 hit, an innovative partnership filled a need while providing care for patients by meeting them where they are.
Clinicians need new skills to develop patient relationships during virtual visits. Digital health communication guidelines are now available.
In December 2019 Lisa Yerian, MD, became Cleveland Clinic’s first Chief Improvement Officer. Learn how Dr. Yerian helped the health system develop its own improvement model and how she applies continuous improvement tools in her personal life too.
As healthcare becomes more data-intensive, we’ve created a new role, Chief Research Information Officer, to bridge research and patient data with clinical care. This accomplished clinician-researcher will help define the position.
Speak Up: Why Dr. Mihaljevic and Cleveland Clinic caregivers say “speaking up” is essential to empower caregivers and create a culture of safety.
As we aim to have zero serious safety events in Cleveland Clinic hospitals and and outpatient facilities, a protocol we call “Start Strong and Finish Strong” keeps all of our clinical teams in check.