Best Practices

Doctors at patient's bedside

Electronic Checklist Cuts Clicks to Allow for More Time at the Bedside

Adopting a standardized electronic checklist for vital patient data eliminated unnecessary work and added valuable time at the bedside.

Caregiver on phone

Purposeful Use of Secure Instant Messaging Improves Communication, Speeds Throughput

Recommendations for optimizing use of this asynchronous communication tool

Stethoscope

Technology Accelerates, Expands Research Recruitment Efforts

Traditional enrollment methods for clinical research are often manual, time-consuming and expensive, so shifting to an electronic process can accelerate recruitment while reducing costs.

Doctor's appointment reminder

Getting it Right — Connecting Patients to the Right Appointment

Leveraging discrete data elements helped standardize the triage, imaging and scheduling process for orthopaedic consults

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physician and patient communication

Navigating the Reality of Timely Access to Health Information

New research, along with patient input, led Cleveland Clinic to rethink how test results are communicated to patients

cyber security

How Cybersecurity Supports Patient Safety and Reliability of Care During a Pandemic

The pandemic has seen an increase in cybercrime, and cybersecurity has a role to play not just in thwarting attacks but enabling better care

Nurses using computers

Fighting Alert Fatigue to Improve Patient Safety and Standardization of Care

Q&A with Cleveland Clinic’s Clinical Decision Support Governance Workgroup leadership illustrates a new grass-level approach

Computer and tablet physician

A Natural Fit: Continuous Improvement in Healthcare IT

Four tips to starting a culture of improvement in healthcare technology

Customer Relationship Management

CRM Platforms Drive Proactive Patient Care

When used in healthcare, CRM software holds the potential to improve patient access and outcomes, strengthen relationships with operational stakeholders

opioids

Five Ways to Prevent Opioid Abuse Through EHR Systems

Using Epic to prioritize careful prescribing of opioids

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