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Customer Relationship Management

CRM Platforms Drive Proactive Patient Care

When used in healthcare, CRM software holds the potential to improve patient access and outcomes, strengthen relationships with operational stakeholders

opioids

Five Ways to Prevent Opioid Abuse Through EHR Systems

Using Epic to prioritize careful prescribing of opioids

Benjamin Abraham MD in virtual visit

The Future of Virtual Care for Pain Patients

The COVID-19 pandemic saw an increased usage of virtual visits, but what’s the long-term outlook for this model of care?

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EMR-Based Scheduling at Discharge Boosts Outpatient Cardiology Follow-Up Rates

But improved follow-up doesn’t translate to fewer readmissions in implementation study

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21-GEE-2148734 Cybersecurity Vugar Zeynalov podcast

To Catch a Cyber Criminal and Avoid Service Interruptions (Podcast)

How a personal philosophy helps one leader fight crime

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Tackling the Digital Divide to Improve Telehealth

Conference takes first steps to increase access and usability for all patient populations

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Study Affirms Telemedicine-ICU as a Viable Model of Care

Patients receiving tele-ICU services may have decreased mortality rates, discharged sooner

US map showing covid-19
March 18, 2021/COVID-19

Tackling COVID-19 Patient Vaccine Distribution Challenges with Health Information Technology

Tech-driven automation improves patient experience, care efficiency

Virtual visit
January 12, 2021/COVID-19

How Musculoskeletal Virtual Care Is Driving The Digital Transformation of Orthopaedics

A recently published framework illustrates Cleveland Clinic's strategy for integrating virtual care

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