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Tag: adrienne boissy

January 7, 2019/Professional staff at Consult QD/Insights & Perspectives

Why Empathy Matters (Now More Than Ever)

Our Chief Experience Officer explains

April 20, 2018/Leadership/Executive Education

Taking Leadership Rounds to the Next Level

Hospital execs go to work on the front lines

October 9, 2017/Primary Care/Leadership Highlights

Labels Matter: Challenging Conversations or Challenging People?

Respond to behaviors, not individuals

October 3, 2016/Leadership/Leadership Highlights

Engaging Physicians in Patient Experience

Patient survey data resonates with physicians

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July 26, 2016/Leadership/Professional Development

We Don’t Know What We Don’t Know: How Cleveland Clinic Teaches Communication Skills to Physicians

Dr. Boissy Gets Candid in Podcast with NEJM Catalyst

16-CCC-492-Boissy-Book-Hero-Image-for-CQD

May 11, 2016/Leadership

How Better Communication Can Reduce Physician Burnout and Improve Patient Satisfaction

New book reveals Cleveland Clinic’s groundbreaking model

July 22, 2015/Primary Care/Advancing Patient Care

Two Thumbs-Up for Online Doctor Ratings

Improving transparency and accountability in healthcare

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