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Standardizing Approach to Hiring Agency Staff Results in Huge Savings

Contracting with personnel from an external agency isn’t as simple as placing a phone call, then welcoming the nurse. Cleveland Clinic uses a systematic approach, developed by the hospital’s Staffing Resources Department. Now, external agency personnel are brought on board with the same expectations and requirements as Cleveland Clinic caregivers and when a nursing unit requests a long-term contract, staffing coordinators match the requirements with the appropriate external agency personnel.