Qualities that define good leaders are fundamental no matter what type of organization you lead. Today’s leaders can no longer rely on top-down, autocratic methods. Those who will take healthcare to the next level must know how to influence people to follow them, rather than expect them to follow orders. Hear Dr. Cosgrove interview David Gergen, senior political analyst for CNN and adviser to four U.S. presidents, and discuss how having the trust of your team is essential to successful leadership. You can learn how to garner that trust at the Samson Global Leadership Academy, Patient Experience Leaders Forum or Executive Visitors’ Program.
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