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Tag: patient communication

Headshot of Kelli Saucerman-Howard

Setting the Foundation for a Positive Patient Experience (Podcast)

CNO offers advice for listening to patients, interacting with families and communicating effectively

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November 20, 2023/Nursing/Clinical Nursing

Improving Teamwork, Morale and Outcomes with Plan-of-Care Visits

Collaborative approach leans on expertise of nurses

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Avoiding Medical Jargon to Improve Communication, Reduce Ambiguity

How clear, concise language can bridge the gap between providers and patients

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Navigating the Reality of Timely Access to Health Information

New research, along with patient input, led Cleveland Clinic to rethink how test results are communicated to patients

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April 12, 2022/Behavioral Health

Language Matters for Optimal Care

Communications around gender, weight and other patient topics require intentionality and awareness

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Three-Step Communication Initiative Fosters Trust Between Nurses and Patients

The ‘I Commit’ program stresses relationship-building

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How One Patient History Changed a Family’s Diagnosis

A patient’s answer ‘changed everything’

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Patients with Challenging Behaviors: Boundary Issues

Communication strategies to optimize patient care

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Patients with Challenging Behaviors: Entitled Demands

Communication strategies to optimize patient care

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Patients with Challenging Behaviors: Self-Injury and Denial

Communication strategies to optimize patient care

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