From education to resourceful tools, an incident reporting system and more, learn about Cleveland Clinic’s efforts to prevent workplace violence for nurses and all caregivers.
Operations Staff Are Guardians of the Patient Experience
Providing the best overall patient experience involves all caregivers at Cleveland Clinic, including the Operations staff. CQD talks to three senior directors in Operations to find out what they do to ensure that patients feel safe and supported and leave feeling they’ve had a good experience.