We are resilient. We show up every day. We do our best in a fast-paced, ever-changing healthcare environment. What role does empathy play in the care we provide? Why does empathy matter?
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In this video, Adrienne Boissy, MD, our Chief Experience Officer, explains:
- What does empathy mean to patients?
- What does empathy mean to each other?
- What is empathy for self?
She also touches on a few of the many resources we make available to our caregivers to help them remain empathetic.
Be a part of the largest independent patient experience event in the world. Join us for the Patient Experience: Empathy + Innovation Summit May 18-20, 2020, in Cleveland, Ohio.