Dr. Laura Shoemaker stresses the importance of listening to provide for the best patient experience.
Improve Your Webside Manner: Tips on Virtual Visits
These busted myths and communication tips can help enhance webside manner and provide a better patient and clinician experience in virtual visits.
Etiquette-Based Medicine: Complement or Affront to Evidence-Based Medicine?
A leading rheumatologist discusses communication-based empathy techniques and why physicians should ‘fake it until you make it.’
Patients with Challenging Behaviors: Boundary Issues
Some patients have behaviors that make interactions unpleasant. Understanding common difficult personality types can help doctors plan effective strategies for dealing with each, resulting in more effective communication, less stress and better health outcomes.
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Patients with Challenging Behaviors: Entitled Demands
Some patients have behaviors that make interactions unpleasant. Understanding common difficult personality types can help doctors plan effective strategies for dealing with each, resulting in more effective communication, less stress and better health outcomes.
Patients with Challenging Behaviors: Self-Injury and Denial
Some patients have behaviors that make interactions unpleasant. Understanding common difficult personality types can help doctors plan effective strategies for dealing with each, resulting in more effective communication, less stress and better health outcomes.
Patients with Challenging Behaviors: Internet Expertise
Some patients have behaviors that make interactions unpleasant. Understanding common difficult personality types can help doctors plan effective strategies for dealing with each, resulting in more effective communication, less stress and better health outcomes.
3 Tips for Interacting with Patients with Challenging Behaviors
Some patients have behaviors that make interactions unpleasant. Understanding common difficult personality types can help doctors plan effective strategies for dealing with each, resulting in more effective communication, less stress and better health outcomes.
Labels Matter: Challenging Conversations or Challenging People?
How patients make us feel should not be underappreciated. Taking care of other human beings is a complex, intricate, intimate privilege. To characterize it as anything else — to simply consumerize it — is to not fully understand it.
Communications Training for Physicians: Worth the Time and Effort?
In one of the largest studies to date evaluating communications skills training for physicians, researchers demonstrated that a well-designed program can have significant positive impact on both physicians and patients.