November 24, 2023

Holistic, Multidisciplinary Approach Protects Patient Data and Privacy

Protecting patient data and privacy while preventing unnecessary risks

cyber security

Artificial Intelligence (AI) is at the forefront of advancing technologies. It brings immense promise to healthcare through deep learning algorithms to aid diagnostics, treatment planning and research that optimizes cost-effective, high-quality care.

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But this progress comes with a caveat.

As AI permeates healthcare, the current and vast data security and privacy concerns will be exacerbated by its introduction.

Vugar Zeynalov, the Chief Security Information Officer at Cleveland Clinic, underscores the delicate balance between reaping the benefits of AI and doing it safely. He emphasizes that while advanced technology — mobile, cloud computing and AI — can yield significant business value and cost efficiencies, hasty or careless implementation could lead to security risks.

“AI is not a novel technology, it’s just that now we have the computational power to harness it.” Zeynalov continues, “Consequently, AI is subject to existing cyber risks, and most strategies currently employed by cybersecurity professionals are well poised to mitigate the risks. While good guys harness AI to improve cyber outcomes, there are bad guys who will exploit it to evade detection and reduce barriers to entry. Additionally, specific threats are tailored to target AI, like data poisoning.” Among these threats, Zeynalov emphasizes the critical role of data governance.

Safeguards prevent unintended consequences

“Data governance is designed to get the right data to the right people at the right time,” says Kevin Mooney, Esq., Senior Director, Cleveland Clinic Enterprise Data Governance. “This requires a laser focus on the data process, who has access to that data and the needed technology to enable it.”

Mooney championed a data governance/cybersecurity interlock that blends operations to build and enhance the organization’s accountability mechanism to monitor data throughout its lifecycle.

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“Working with a multidisciplinary team, our data classification program is a mutually created structure that tags and tracks sensitive data to ensure accurate associations with the right people having the appropriate role-based access.” Mooney continues, “Collectively, this process, as part of a larger data hygiene process, provides safe, highly reliable, trusted data. This is a must-have when working with sensitive patient data.”

Mooney adds, “With the onset of AI, we were already prepared to apply our existing model framework with data governance oversight and cybersecurity input to follow a sound adoption and management process.”

Data stewardship upholds protection, privacy

No matter the technology or data usage, there’s a strategic framework of necessary steps that must be completed to secure access to data.

Mooney describes, “From a governance perspective, completing each step confirms the appropriate access to accurate information. Our team consistently scans metadata and builds out the data fabric, to understand the varying aspects with a 360-degree view of the data.”

“Data governance acts as the legislative branch by defining the principles and accessibility, while cybersecurity serves as the executive branch by determining how to protect our digital assets,” says Zeynalov.

Mooney continues, “On the cyber side, it’s helping to understand the user rights management program with consistent access to particular types of data; on my side, it’s taking that same information and managing the data stewardship community.”

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Holistic approach delivers value

“As cybersecurity professionals, our role is to enable our clinicians, our patients and our organization to take advantage of new technology without taking unnecessary risks,” says Zeynalov. “Our skills and experience prepared us to manage this new wave of technology just like we manage the existing risks.”

Mooney agrees: “Our success is dependent on our multidisciplinary team’s holistic approach to create a safer space to implement and innovate for any type of technology. We strive for this excellence every day to best protect and serve our patients.”

Zeynalov summarizes: “The integration of AI into healthcare signifies progress and potential. Still, it demands a meticulous approach to data security, one that is rooted in proactive measures, continuous education, and a robust governance framework. Cleveland Clinic’s initiatives serve as a testament to the commitment to providing cutting-edge healthcare while safeguarding patient data in an evolving technological landscape.”

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