Pre- and post-operative education sessions for men undergoing prostatectomy have been shown to improve outcomes—what hasn’t been clear is why. A new study links preparedness before prostatectomy by tracking patient satisfaction up to one year after the surgery.
When a clinical nurse specialist from Cleveland Clinic had emergency surgery and landed in the hospital for five days, she gained a renewed sense of patient empathy and purpose.
Heart failure and stepdown units of the Sydell and Arnold Miller Family Heart & Vascular Institute have been testing electrocardiogram technology.
Cleveland Clinic’s Quality Alliance Network Navigation Team is helping connect patients with the services they need within the insurance network.
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More than 1 in 3 physicians are burned out, with effects on patient complaints and satisfaction as well as staff retention. Learn the details — and what Cleveland Clinic is doing in response.
The pediatric PACU at Cleveland Clinic’s main campus changed its workflow related to postoperative pain orders and reduced patient length of stay by 23 percent.
Training raises nurses’ confidence and competence when caring for transgender patients. Here’s what they’ve learned and the biggest changes they’ve made.
In 2016, nurse leaders at Cleveland Clinic Abu Dhabi implemented a Patient Liaison Nurse (PLN) role to help patients in the ED. It is proving highly successful at easing patient concerns.
Patient experience scores surge when caregivers follow up with patients discharged from emergency departments. Here’s how Cleveland Clinic is doing it.
Patient-level determinants of a satisfying hospital experience have never been studied in a lumbar spine surgery setting — until now. Here’s what we found.