March 9, 2018

How to Build a Culture of Empathy (Video)

Brian Bolwell, MD, on a leader’s most important job

Cleveland Clinic Cancer Center’s focus on access is a direct result of its empathetic culture and compassion for patients, and this culture permeates every patient interaction and clinician relationship. Brian Bolwell, MD, FACP, shares concrete examples of how he works to build a culture of empathy in his role as Chair of Physician Leadership and Development and former Chair of Taussig Cancer Institute in the video below.

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Dr. Bolwell is Chair of Physician Leadership and Development and former Chair of Taussig Cancer Institute. He can be reached at bolwelb@ccf.org or 216.444.6922. On Twitter: @BrianBolwellMD

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